From Employee Benefits to Total Rewards: Why Supporting the Whole Person Matters

September 3, 2025

Total Rewards Employee Benefits

For years, “employee benefits” meant a straightforward package: medical, dental, and vision. It was transactional, check-the-box coverage — necessary, yes, but not exactly inspiring. But in today’s workplace, we’ve seen a massive shift. Employers are realizing that a benefits package is more than an insurance card; it’s a statement about how much they value their people.

The swing from traditional benefits to total rewards is one of the most exciting changes I’ve seen in my career. And as a mom of four, it’s also deeply personal.

Why the Old Way Isn’t Enough

When I look at my own life, it’s clear that health insurance is only one piece of what keeps my family thriving. Sure, it matters when one of my kids has a broken arm or needs glasses. But the harder, everyday challenges? Those are things no medical plan can fix. The stress of balancing work and four kids’ schedules. Finding child care I can trust. Supporting my kids’ mental and emotional health, not just their physical health. Having the flexibility to actually show up — for soccer games, school projects, or just family dinner.

If an employer only meets my family’s physical health needs, they’re missing the bigger picture

Total Rewards: The Whole-Person Approach

That’s why the industry has shifted toward total rewards. Instead of a narrow focus on medical, dental, and vision, we now talk about benefits that address the whole person. This means building a package that supports:

  • Financial well-being: retirement savings, student loan assistance, lifestyle accounts, even pet insurance.
  • Emotional and mental health: counseling, stress management resources, resilience programs.
  • Career growth: professional development stipends, mentorship programs, pathways for advancement.
  • Family and life balance: parental leave, flexible schedules, caregiving resources, backup child care.
  • Community and purpose: volunteer time off, DEI initiatives, recognition programs that go beyond a paycheck.

It’s no longer about checking a compliance box. It’s about creating an ecosystem where people — and their families — can thrive.

What I See as Both a Mom and a Consultant

As a mom, I know what it feels like to carry a mental load that’s far bigger than a health insurance card. And as a consultant, I see employees every day who are asking for the same thing: support that goes beyond the basics. When an employer invests in total rewards, they’re not just covering claims; they’re reducing burnout, building loyalty, and creating workplaces where people want to stay. They’re showing empathy and acknowledging that employees bring their whole selves to work — not just their productivity.

The Future of Work Is Human

This movement isn’t a trend. It’s the future. Companies that embrace total rewards are saying, “We see you, not just your role. We care about your family, not just your job description. We want you to succeed in every part of your life.” And that matters. It matters to employees who are parents, caregivers, students, or just people trying to make life work. It matters to retention, recruitment, and culture. The days of “just benefits” are gone. The future is about total rewards — and about truly taking care of people.

As someone who juggles spreadsheets by day and bedtime stories by night, I know this: supporting the whole person is no longer optional. It’s essential.

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